Hosted (virtual) PBX Software

The Hosted VoIP (virtual telephone) platform is often used by service providers and regional Telco’s to offer virtual phone services to customers. With its impressive scalability and proven reliability, the hosted platform is a very powerful Software as a Service (SaaS) solution.

Because VoIP is easily impacted by network issues, service providers will tend to choose a Hosted VoIP solution when running their services on a good quality network. For example, many Citrix providers have successfully added VoIP to their portfolio using our hosted solution.

  Example setup

The Hosted PBX platform enables you to run multiple virtual PBXs on one server. This efficient solution requires low levels of investment; hardware is used by many different end-users and therefore permits significant returns. The vPBXs are very easy to manage using a fully functional, user-friendly WEB2.0 web-interface as a powerful front-end. The vPBX servers are powered by a version of the StandAlone PBX platform, providing similar functionality, such as:

  • Automatic phone provisioning for a range of IP phones
  • Firewall softwareas standard
  • Compatibility with all phones that support SIP
  • Support for virtually all types of soft-phone and client
  • Easy creation of automatic menu (IVR)
  • Record functionality to create new sound files with phone
  • Automatic Telephone Directory (ATD)
  • Receipt of voicemails into email account
  • Secure Voicemail (with PIN code)
  • Customised voicemail messages
  • Voicemail forwarding
  • Remote voicemail access
  • Call hold functionality
  • Call forwarding when not available
  • Full/variable call forwarding
  • Call parking features
  • Call pickup from other extensions
  • Do Not Disturb option
  • Integration with Outlook (TAPI, Click-to-Dial)
  • Multiple phone numbers on single extensions
  • Route selection for incoming calls
  • Defined fall-back for internal numbers/trunks
  • Defined fall-back if phone is unreachable
  • Smart Routing functionality
  • Time based call routing

The online management (Service Provisioning Platform) interface allows three layers of management, all accessible via one central web-interface. All levels require only a limited amount of technical knowledge, because they have been created in a very user-friendly way. Wizards will help to guide you through most settings. The user level allows pre-definable settings such as voicemail and call forwarding. The local admin level allows more advanced settings and functionality such as IVR and dial-plans. The admin level will give you full control over the entire service, allowing easy management of all aspects of the VoIP solution.

This platform completely replaces the traditional phone system, and is fully re-brandable so you can fully integrate it into your existing service offering. It can also be added to your current phone system, to provide additional functionality and features. Everyone can now enjoy the latest developments in VoIP services, without the need for major investment.

To ensure an optimal service uptime, the Hosted platform has the ability to be fully hardware redundant. Our specific VoIP "heartbeat" technology provides a lifeline between the primary and secondary server so that any hardware failure of the primary server leads to instantaneous migration to the secondary server, minimizing any potential service impact.

Axeos Hosted PBX in summary:

  • VoIP solution, with no need for additional software
  • No more phone costs for calls between remote offices
  • Optimal system security, including integrated firewall
  • One click upgrade/backup/restore functionality
  • Various other functionality, such as: LCR, ACD, IVR, CDR, call groups, calling permissions, time call routing, call waiting music, voicemail, videoconferencing, ACD functionality and much more...
  • Desktop and web-based applications available in various languages
  • Multiple voicemail language modules available
  • Easy to install platform, with user-friendly interface menu
  • All SIP Trunk providers supported

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